At AutoSky, your satisfaction is our top priority. We aim to ensure every purchase meets your expectations, but we understand that sometimes a product may not be quite right. That’s why we offer a 14-day return policy — giving you peace of mind with every order.
Eligibility for a Return
To qualify for a return, your item must be in the same condition as when you received it — unused, with all original tags and packaging intact. You’ll also need to provide a receipt or proof of purchase.
How to Start a Return
To initiate a return, please contact us via WhatsApp at+923390131631.
You’ll be responsible for return shipping costs.
Once your return request is approved, we’ll provide detailed instructions on how and where to send your parcel.
Please note: items sent back without prior approval will not be accepted.
For any return-related queries, feel free to reach us on WhatsApp at +923390131631.
Damages and Issues
Kindly inspect your order upon delivery and contact us immediately if you receive a defective, damaged, or incorrect item. We’ll review the issue promptly and work to make it right.
Exceptions / Non-Returnable Items
Certain items are not eligible for return. These include:
– Custom or made-to-order products
– Engine oils
– Final sale items
– Hazardous materials, flammable liquids, or gases
Exchanges
If you’d like to exchange an item, the fastest method is to return your current item first. Once your return is accepted, you can place a new order for the desired product.
Refunds
After we receive and inspect your returned item, we’ll notify you about the approval or rejection of your refund.
If approved, you’ll be contacted to confirm your preferred refund method. Refunds are typically processed within 10 business days.
If you haven’t received your refund after 15 business days, please contact us on WhatsApp at +923390131631.
Thank you for shopping with AutoSky — we appreciate your trust and support.